Hosting Live Sessions and Webinars in your Online Platform

Live sessions and webinars allow you to deliver real-time learning experiences, engage directly with your students, and create interactive moments inside your academy.

This help document walks you through setting up live lessons, scheduling webinars, managing session settings, and ensuring your learners can join smoothly.

Whether you're hosting a one-time masterclass or recurring coaching sessions, this document covers everything you need to get started.

Getting Started

To get started, log in to your course platform, click Products => Create New Product => click Live Session or Webinar => click Next, and continue creating the product.

You can also click Edit on any existing product => Add Lesson => and select the Live Session or Webinar option.

Session Time

This is where you set the date, time, duration, and timezone of your live session or webinar.

Note that the shortest duration for any session is 15 minutes.

Session Link

Here, you can either enter an external meeting link that has been created outside the platform, like Calendly or Google Meet, or select the Connect with Zoom button to use the built-in Zoom app.

To use the integrated Zoom option, you will first need to connect your Zoom to your online platform. You can follow the steps in this link: Connecting Zoom to your Platform.

Unlike the External URL option that holds the meeting outside the platform, the Connect with Zoom option holds the meeting directly in the course player.

At the scheduled time of the session, you will need to click Initiate Session. This will create the meeting link, and students can join on their end.

Session Instructions

This is where you can enter instructions that you want your students to follow before, during, and/or after the meeting. This is optional, though.

Customize Join Now Button

This is where you customize the Join Now button by modifying the text and color.

Customize Emails

Here, you can customize the emails that your students will receive regarding the live session or Webinar. There are 5 emails in total, and they are enabled by default.

Immediately after enrollment: This is the email they receive immediately after they purchase the live session/webinar product, or you assign it to them. This is different from the welcome email they usually receive.

Note that you can set up the time you want them to receive the emails by delaying the hour and/or minute.

24 Hours before the event: They receive this email 24 hours before the meeting is expected to start.

1 Hour before the event: This is sent as a reminder an hour before the meeting.
At start time: This is sent immediately the meeting starts.
24 Hours after the event: This is sent 24 hours after the meeting ends. Course creators can use this to send a recap of the meeting.

Note that for each email, you can disable it by toggling the button in front of it, and edit it by clicking the pencil icon.

These emails can also be updated under Admin => Email Templates => Per Lesson => select the product => select the lesson => and click Add Custom Email.

Afterward, you can save and publish your live session, and/or webinar.

Reminders for Students

After creating your live sessions and webinars, your students will get reminders on the products page.

This menu bar shows them five upcoming, current, and recently completed live sessions and webinars at a time.

A completed session is removed 24 hours after it ends.

Yes, you can. To do this, go to Products => Edit => Landing Page => scroll down to Extra Options, scroll down to Hide live sessions and webinars reminders => toggle the button in front of it, and Save Changes.

Student's View

If a live session has not started, your students will get a disabled Join button, but when it starts, they will be able to join the meeting.