Adding and Removing Users in a Community

Our community feature includes three different access levels: Free, Invite-Only, and Paid Only.

Free Community

Members are automatically added to the Free community once they log in. They only have access to free rooms but do not have access to invite-only and paid rooms.

You cannot remove members' access from the Free Community. 

Invite-Only Community

Members need to be invited manually via the invitation link by an Admin. Only invited members can access the community and its rooms.

To add a member to the Invite-Only Community, go to Members => Invite Members => fill out the pop-up form, and Create the invitation link.

Afterward, copy and send the invitation link to your students.

Paid Only Community

Subscription Requirement

To access a Paid Only Community, members must subscribe. This subscription can be on a monthly or yearly basis, processed via Stripe. Members cannot join the community without subscribing.

Providing Free Access to a Paid Community

Course creators have the option to grant free access to selected individuals. To do this, Navigate to Members => Invite Members => Fill out the pop-up form to create an invitation link.

Afterward, copy the invitation link and send it to the intended recipients.

Using this invitation link, members can join the paid community without having to pay.

How to remove a Member from Invite-Only and Paid Communities

To do this, go to Members => View Members => Memberships => Community Membership => and click Cancel Membership.

A confirmation pop-up will appear. Enter the confirmation code to proceed.

Alternatively, you can remove a member from Invite-Only and Paid Communities by going to Members, and click View Members .

Just beside Memberships, there is a “Remove Access” option. Click on the “Remove Access” option, and a confirmatory pop-up will pop up for you to type in the confirmation code and click Remove Member to cancel community access.

Note: After removing members' access from the Invite-Only Community, the member can only join the invite-only community again using the invitation link

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